Frequently asked questions about ordering, shipping, returns, and products at TechVault.
Frequently Asked Questions
Everything you need to know about shopping at TechVault
We offer free standard shipping on all orders over $50. Standard shipping takes 2-5 business days. Express shipping (1-2 business days) is available for an additional fee. All orders are processed within 24 hours.
We offer a 30-day hassle-free return policy. If you're not completely satisfied, return any item within 30 days of delivery for a full refund. Items must be in original condition with all accessories and packaging.
Yes! Every product sold at TechVault comes with a minimum 1-year manufacturer warranty. Some products may include extended warranty options — check the product page for details.
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site to track your package in real time.
Currently, we ship within the United States and Canada. International shipping is coming soon. Sign up for our newsletter to be notified when we expand our shipping regions.
You can reach us via the contact form on our website, email us at support@techvault.com, or call us at 1-800-TECH-VAULT. Our team is available 24/7.